FAQs
What happens once I’ve booked?
Once you have placed your booking, we will contact you via the email provided to discuss details (practical elements, risk assessments, pricing structure, parking and sign in etc). After this is all in order we will send you a 50% deposit invoice to secure the booking.
Do you offer discounts?
In short - yes! Wherever we see a fair trade off that can save a school some money, we do offer a discount. For example, if we want to trial a new practical lesson or teaching style, we may offer this at a reduced rate. We also encourage Schools to reach out to us with enquiries about discounts and offers for repeat bookings and other such arrangements.
How do I pay?
All payments are requested via invoice and payable via bank transfer. We operate a “a half on booking - half when the job is done” approach. This allows us to cover any costs on our end whilst allowing you to spread the cost should you need to. All prices are pre-agreed with you before we do anything for your peace of mind.
What about cancellations?
We understand that managing a school is an ever changing task and sometimes, things do just come up! We prefer to simply re-schedule rather than cancel. However, if you cancel your session two weeks before your booking or earlier, we are happy to return deposits to you. If it is less than two weeks before your session, please don’t panic! Just get in touch with us via email and we will see what we can do to help.